About | Palace

About Palace

In 2021, Palace was acquired by MRI Software, LLC, a global leader in real estate software solutions with offices throughout North America, EMEA and APAC.

Company values

Building Communities

It takes a village to raise a child, in our case, it takes a country to create a strong industry. Building a strong community of property managers and suppliers through our bi-annual Property Managers Conference is vital to evolve and grow the property management industry.

Giving Back

We’re a social bunch, we love giving back to the community by supporting good causes. Some of the causes we’ve supported are Pink Star Walk, Tairua Fire Service, Eat My Lunch, and Collecting for the Wellington Free Ambulance.

Inspire, Educate and Problem-solve

Palace is an industry-based, technology-focused company that develops and delivers more than just software and service to our clients. We aim to inspire, educate and problem-solve for our clients, by providing our employees with the skills, confidence and education in a safe, fun and rewarding environment.

Company History

Where it all began...

We started out developing all sorts of real estate software because the founders’ wife worked as an agent. We created a listings CRM, a sales statistics program and electronic agreements for house sales. But property management stole our hearts.

Our only focus now is property management software and has been for over 15 years. It’s a multi-faceted industry with lots of interesting moving parts and we’re here to help you become a smooth operating property manager.

We’re a committed & motivated bunch. If you need a hand or want to ask a question we’re only a phone call away.

Our track record

1000’s

Happy users

95%

Overall customer
satisfaction

88%

Support tickets actioned
within 30 minutes

Meet our team

Nick

ACCOUNT EXECUTIVE

Nick is a star at teaching clients how to best utilize Palace to make their databases work for them. He worked as a property manager for four years before joining Palace, this experience has given him great insight on how to use Palace and how to optimize processes for property managers.
FUN FACT: Nick mans the #12 position for Grammar Tec U85kg Rugby.
ORIGINALLY FROM: Christchurch, NZ

Mathew

PROJECT COORDINATOR

With over 15 years in the property management industry, Mathew has worked as a receptionist, property manager and finally as an office manager. This has given him a thorough in-depth view of property management requirements - assisting him to help our clients to get the best results from Palace. Mathew attends conferences, conducts Palace demos and assists new clients with their onboarding process before handing them over to the trainers.
FUN FACT: Mathew is a gardener by day and a musician by night!
ORIGINALLY FROM: Victor Harbor, South Australia

Ange

MANAGER: EDUCATION SERVICES

Ange is the savvy lead of the Training team, she creates, schedules and conducts Palace training to help clients use Palace more efficiently in their business. She has been in the real estate industry for 17 years, 8 of those years have been with property management software in Australia and New Zealand.
FUN FACT: Ange really enjoys riding her motorbike on a nice day, it's a great way to clear the head. It's an approved work vehicle so if clients don't mind her turning up with bike-gear in tow then it's her preferred way to travel.
ORIGINALLY FROM: Auckland, NZ

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