Updates & Resources
What's hot? What's not? Keep up-to-date with the movers and shakers of the industry.
Palace Support Tech Tip - What to do when photos are showing incorrectly on your computer. Check out our Knowledgebase to find solutions to your query and read the feedback on the Support Team.
The Bond centre is very excited to announce that they have set budget funding to replace the old Bond 2000 software. In the meantime, Bond services are going to carry on doing Direct Credit and Direct Debit.
New month, new updates! Tis’ the sea-sun to warm up and go crazy in Christmas preparations. Before we get there though, let's unwrap our November updates.
We love receiving feedback on your interactions with our support team and trainers. Each time you complete a feedback survey you go into the monthly draw to win a $100 Prezzie Card.
November Already! As part of the Partner Webinar Series, Palace & Renti will showcase the benefits you can get from this integration, on November 17. Watch this space to hear about others.
Invoice Flow is the new AI Solution for Invoice Automation. It will enable you to automate the manual mundane tasks of invoice data entry so you have time to focus on higher-value work. It is a highly accurate data extraction tool to help your property management business work smarter.
Counting down the last few weeks of this season, we continue to spring into the next chapter with new and exciting updates each month. Dive in and see what we have in store for the months to come!
This month Mandy brings you a 3-minute training session on how to get the most out of the Users' Dashboard and the Tenant Invoices.
Palace Mobile Pink Inspection App Tips - what to do when inspections are stuck as "Errored" or "Queued". Check-out our Knowledgebase to find solutions to your query and read the feedback on the Support Team.
As we all add a little spring into our step this season, our product development team have taken some time to reflect on our current roadmap and how we can really make an impact to close out 2021. Leaf dive into this month's article to see our egg-cellent spring plans.
A message from Mandy Welch about the challenging times' property managers are facing at the moment.
Palace Mobile Pink Inspection App Tips - what effects changing your password has. White-list the new Domain Name for Palace: @mrisoftware.com and read the feedback on the Support Team.
Palace is now part of MRI Software. Beginning October 4, the Palace social media pages will no longer be active. Our journey continues @MRISoftwareAPAC
With your clients spending more time at home working, baking, watching TV, doing extra housework and keeping warm, they all would have seen a jump in their power bills. Fast Connect offers a free power comparison service that you can offer your tenants and landlords during this difficult time.
Edify is a New Zealand based residential property management consultancy. The business is led by sought-after industry ‘fixer’ Erin Kielo, who is passionate about empowering those in property management to feel confident in their work and deliver industry-leading service.
Property management is the furthest from a piece of cake. Managers are often faced with unresponsive tenants and an increasing portfolio of properties to manage. Business owners want to support their managers while ensuring operational costs are minimised and revenue continues to grow. Learn how SMS can help.
One of the things I have noticed travelling around our clients is the lack of understanding of how Browsers work. Chrome, Firefox or Edge all have lovely tricks which make using Palace quicker.
We have completed 5 workshops now and they continue to be a great success with some fantastic feedback.
Palace integrates with many 3rd party apps and partners. See how they can help you can tailor your company to the way you do business.
Improvements in Rent Changes are ongoing, while we're working hard on the Bank Authority Update, the Boss Dashboard and an Owner Portal is in the plans...
Just over halfway through 2021 and we’re pulling through like the purple Gladiolus which symbolises strength, as we continue to power through with more banger releases.
The Support Team have noticed recently that some clients are not reconciling daily or even weekly, they are leaving it till Month-end.
We have recently held the Dunedin and Christchurch Principal Workshops. They were a great success with some fantastic feedback.
I recently had a meeting with MBIE to run through our Healthy Homes to make sure we are not missing anything. They were very impressed with the simplicity of how we covered everything.
Our Knowledgebase is constantly being updated to assist you in your query. Not able to find a solution to your query there? The Palace Support heroes are here to answer your queries. Read some of the great feedback received this past month.
Join the Demo of Palace Webinar. See a birds-eye view of Palace Property Management Software.
A white rose signifies new beginnings and after months of mentioning our new dashboard, it’s about time we give you all a quick preview of what we’ve been working on.
The Principal Workshops around the country are aimed at Principals and Senior Management. Why is it worth attending even if you do not use Palace often? Read on...
Set up using Direct Credit with the Bond Services Team
With the recent Apple system and software updates, the Palace Mobile App - Version 1 is no longer supported by some Apple devices.
The Palace Support heroes are here to answer your queries. What do our clients say about their service?
This month we have another action-packed release lined up, all bells are ringing in the form of our upcoming release, assured to enlighten you, much like the flower of May, the Lily of the Valley.
This month, the 1st fell on a Saturday, so most people did their Month-end on Monday 3rd and ended up with an error when closing month-end. Find out how to avoid this error next time.
Principal and Management Days to learn about Reports, Statistics and Security, including Focus Groups on Roadmaps for Property Management.
MRI Ascend is a free virtual event to gain key knowledge and insight into how tech will help you recover, reimagine, and succeed in this ‘new normal’ we find ourselves in.
We’ve all marched our way through the madness, eaten a lot of chocolate and we have sprung into autumn. With the 5th month of 2021 upon us, we can expect to see some beautiful flowers - in the form of new feature releases - that we’ve planted along the way.
We have made some changes to the way we extract a group of profiles from one database to another database. Find out what's changed.
Mandy has met with the people from Bond Services and they have invited the first 70 property managers...
What are Palace customers saying about the support they receive when they need help with Palace?
Global PropTech company extends its footprint in ANZ with addition of software for regional property managers and agencies.
And that's a wrap, thank you to everyone who joined.
The innovative digital solution that connects the entire tenancy lifecycle - automating tasks to save property managers time and headaches.
Some clever PC tips to make work easier and find out what our clients thought of the support they received from our hero support team.
Frequently asked questions from Palace users can help you as well, see what other users come across and how to resolve it of course.
We're already into the second month of the new year and our development team are in full swing. With new-user authorities being introduced and a focus on smaller, niche changes, the next release will be exciting.
As you are aware, in the newsletter last month I discuss the Bond Process and the conversation we were trying to have with the Bond Centre. I asked for feedback from you all. Thank you for the response, which I put together and sent through.
After the success of the Generation of Change Conference in 2019, Palace and Real iQ are joining forces again to bring you Regenerate 2021.
We really built up momentum with our feature releases and small bug fixes in 2020, and we're going to continue that ride into 2021.
Bond lodgment & reporting at the Bonds Centre is a very antiquated process and has not been set up with property managers in mind. We're in the process of trying to improve this, learn how you can help.
2020 is definitely one of those years we are happy to see the end of. So let’s go out with a bang! We are releasing the new Property Manager Dashboard this week.
What do our customers think of the support they receive from our Hero Support Team? And a useful Palace tip.
Craig is something of an exception in property management. What sets Craig apart is that in order to improve the businesses he’s learned some impressive technical skills.
We’re igniting some sparks this month with not only the third instalment of Healthy Homes and some changes to our bank import process but also a new website, to ensure we kick start the month off with a proper bang!
Treat your password like your toothbrush. Never let anyone use it and change it often. See more tips and client feedback on Support.
October's top topics which people have queries about seem to be around Tenancy Transactions and Tenancy Reporting. Find the solutions here.
Each month, we go through the tickets and pull out the questions that are asked most frequently. Here are the solutions to the frequently asked questions.
Find out what our customers think of the support they receive and learn how you can get the right support faster.
It’s the month of costumes, sweets and scares! This month we’re all about the tricks we have up our sleeves to treat you as we continue to roll through 2020.
NZ property technology and data platform Valocity and NZ’s largest property management software company Palace, announce an exclusive partnership to provide powerful new insights, data, and digital solutions to the residential rental property sector.
Our development team has now released the API integration documentation for the Healthy Homes Standards and Health & Safety tabs.
The changes in the Health & Safety and Healthy Homes Standards have made a big impact on the property management industry in New Zealand and Australia. Palace has made it easy to comply with the new requirements.
Easily implement these digital marketing tactics to optimise your online presence and to make sure your website works for you.
Property managers and agency owners have to stay agile in these rapidly changing times. The health issues we’re now facing, also show we need to adapt.
